About TeamWeb

We build software for humans.

TeamWeb is a small, independent software company based in Scotland. We build products that are simple, affordable, and designed for real people.

Our Philosophy

We believe that most software is too complicated. Enterprise tools are bloated with features nobody uses, priced in ways that punish growth, and designed by committee rather than with care. We build the opposite.

Every product we create starts with a simple question: what’s the simplest thing that would actually work? We strip away complexity until we’re left with something that does its job well, is pleasant to use, and doesn’t cost a fortune.

What We Build

We currently have three products:

Usermesh — Communication tools for groups, clubs, and societies. Newsletters, member directories, and event management without the complexity.

Issuebear — A help desk built for B2B support. Ticket management, SLA tracking, and a knowledge base — designed for teams that support other businesses.

TeamWeb AI — Our newest venture, bringing AI-powered automation to everyday business workflows. Currently in development.

Our Approach to Building Software

We’ve written extensively about how we think about software development on our blog. A few core beliefs guide everything we build:

  • Ship early, iterate often. Real feedback from real users beats months of planning.
  • Choose boring technology. The right tool is the one that works, not the one that’s trending.
  • Decisions drive delivery. Strong opinions, held loosely, move projects forward faster than consensus.
  • Simple beats clever. If a junior developer can’t understand it, it’s too complicated.

Based in Scotland

TeamWeb is a Scottish software company run by me, Richard Smith. I've been building software commercially for almost 30 years.

Small by Choice

We believe small teams build better software. Fewer meetings, faster decisions, and a direct line between the people who build the product and the people who use it.

Profitable and Sustainable

We're not chasing growth at all costs. We build products that generate revenue, and we reinvest that revenue into making them better.